Refund and cancellation policy
Last updated: 19 October 2026
Our paid products are digital downloads (PDF files). Because they can be downloaded as soon as payment succeeds, purchases are generally final. We will, however, refund you in full in these cases:
- You were charged more than once for the same order.
- Payment succeeded but you did not receive the product, and we cannot deliver it within 48 hours of your request.
- The file is damaged or will not open, and we cannot send you a working copy.
- The product is materially different from its description on the product page.
How to request a refund
Email us within 7 days of purchase with your payment ID (from the Razorpay receipt) and the reason. We reply within 2 business days.
- Email: [email protected]
Refund timeline
Approved refunds are issued to the original payment method through Razorpay. The amount usually reaches your account within 5 to 7 business days, depending on your bank.
Cancellations
Orders are fulfilled immediately, so they cannot be cancelled after payment. If a payment fails or is cancelled before completion, no money is taken; any amount debited by your bank for a failed payment is returned automatically by the payment provider.